A). CAUSE: Recent changes with Internet Explorer 9 have restricted portions of the registry which were previously available.
1). To correct this, save this file to your desktop IApproach_Fix.zip
2). Unzip the file ‘IApproach_Fix.reg’
3). Right-click on ‘IApproach_Fix.reg’ and choose ‘Merge’
4). Allow the file to merge into your registry then restart IApproach.
5). If you need help with this procedure, please call Tdata support at 800.783.2827 or Contact us