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Support: IApproach – Customers using Avast antivirus software experiencing problems running IApproach

A).  Problems can occur when Avast antivirus falsely identifies IApproach as a virus.

This is known as a “False Positive” and can occur at any time when your antivirus definitions are updated.

1). Please read the Tdata bulletin regarding Avast antivirus (Avast Help Bulletin)

2). These instructions show you how to add IApproach to the exceptions list so that you can eliminate the problem.

3). If you need help with this procedure, please call Tdata support at 614.885.1169 or contact us