This issue is caused by an incomplete or corrupted installation of the Adobe® Acrobat Reader®.
To correct this problem, uninstall Acrobat Reader, reboot your computer then install the latest version of Acrobat Reader® (available from Adobe).
To uninstall Acrobat Reader®, click on ‘Start’ then ‘Control Panel’ then ‘Add or Remove Programs’. If you have more than one version, remove all versions of Acrobat Reader® then reboot your computer.
Download and install the latest version of Acrobat Reader®
If you need help with this procedure, please contact Tdata support.